Frequently Asked Questions

What shipping methods are available?

We currently offer TNT Express option only.

Is international shipping available?

Yes.

What forms of payment are accepted?

Major Credit Cards:  

We accept American Express, VISA, MasterCard and Discover creditcards.

Paypal: 

We accept Paypal. Getting a Paypal account is very easy and secure.                  

How do I know when my order has been received?

Once your order has been received, you will receive an e-mail from us. This e-mail confirms that we have received your order and it includes your order number. Keep this e-mail for your records.

How do I know when my order has been shipped?

Once your order has been shipped, you will receive an e-mail from us. This e-mail confirms that your order or part of your order has shipped and it will include a Tracking Number, shipping date and estimated arrival date

Can I cancel my order?

After you have submitted your order you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must e-mail to our Customer Service at info@beyza-cases.com Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled

How can I track my order?

Once you receive an e-mail that your order has been shipped, you can login to your account at beyzacases.com and click on the "Track Order" link on the menu bar or "Check My Order Status" from the menu after you logged in. You can click "Check status" button which will take you to TNT Express tracking website. There you can track your shipment

Are the product images on your site photographs of the actual merchandise?

Yes, all of the product images on beyzacases.com are images of our actual merchandise.

Are the product images on your site exactly match with the actual merchandise color and size?

We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. All photographs of merchandise have been enlarged to show detail. Please see the product descriptions for the actual size of the products. Due to the nature of hand made products, dimensions, details and/or colors represented at our web site may vary slightly. Natural variations in products are not considered damages or defects.

How can I unsubscribe to your newsletter?

To remove your information from our database, and no longer receive future communications, you can send us an e-mail us at info@beyza-cases.com with "Remove" on the subject line.