Returns
You may return items within 30 days starting from the purchase day for a full refund minus the shipping, handling, gift packaging, or other charges.
1. Please send us an e-mail regarding your return reason and write a brief explanation about that reason and send it to info@beyza-cases.com.
2. Please wait for the response from Beyzacases customer service and follow the steps that sent you by the customer service representative.
3. Please accompany the returned merchandise by proof of purchase. All documents you have received should send back to us including all the material and accessories you have received.
4. For your security, ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking such as TNT Express, DHL Express or UPS.
Please find the return address below;
Attention : Customer Returns
Beyza Deri Urunleri San. ve Tic. Ltd. Sti.
Ekinciler cad. Erturk sok. Onat Plaza 4/B
34810 Kavacik – ISTANBUL / TURKEY
Tel: + 90 216 322 58 38 Email: info@beyza-cases.com
Refund Policy
You can expect a refund in the same form of payment originally used for purchase as soon as possible upon our receipt of your returned product. If a Gift Certificate was used, the refund amount will be applied as your original payment. If a Gift Certificate was not used it can be refunded within the 30 days starting from the purchase day. Refunds on purchases made with a credit card will only be credited to the same card. Please note that delivery charges are not refunded if the problem grew of a customer misuse. Please allow one monthly billing cycle in order for your credit to appear.
Please Note:
• In case of delivery errors, all products to be returned or exchanged must be sent to Beyzacases in their original packaging.
• To be accepted, an exchange or return must be notified beforehand to our Customer Service department.
Returns FAQ
Can I return my purchase if it doesn’t fulfill my expectations?
If you need to return any item that does not fulfill your expectations please return to item to us and your money will be refunded back without the shipping fee after evaluating your item.
Who should I contact in order to arrange for a return?
Please send us an e-mail regarding your return reason and write a brief explanation about that reason and send it to info@beyza-cases.com.
Can I return a purchase made though a reseller?
Please contact to your seller for the returns and the problems.
1. Please send us an e-mail regarding your return reason and write a brief explanation about that reason and send it to info@beyza-cases.com.
2. Please wait for the response from Beyzacases customer service and follow the steps that sent you by the customer service representative.
3. Please accompany the returned merchandise by proof of purchase. All documents you have received should send back to us including all the material and accessories you have received.
4. For your security, ship your return prepaid and insured for the full purchase price by a carrier that offers package tracking such as TNT Express, DHL Express or UPS.
Please find the return address below;
Attention : Customer Returns
Beyza Deri Urunleri San. ve Tic. Ltd. Sti.
Ekinciler cad. Erturk sok. Onat Plaza 4/B
34810 Kavacik – ISTANBUL / TURKEY
Tel: + 90 216 322 58 38 Email: info@beyza-cases.com
Refund Policy
You can expect a refund in the same form of payment originally used for purchase as soon as possible upon our receipt of your returned product. If a Gift Certificate was used, the refund amount will be applied as your original payment. If a Gift Certificate was not used it can be refunded within the 30 days starting from the purchase day. Refunds on purchases made with a credit card will only be credited to the same card. Please note that delivery charges are not refunded if the problem grew of a customer misuse. Please allow one monthly billing cycle in order for your credit to appear.
Please Note:
• In case of delivery errors, all products to be returned or exchanged must be sent to Beyzacases in their original packaging.
• To be accepted, an exchange or return must be notified beforehand to our Customer Service department.
Returns FAQ
Can I return my purchase if it doesn’t fulfill my expectations?
If you need to return any item that does not fulfill your expectations please return to item to us and your money will be refunded back without the shipping fee after evaluating your item.
Who should I contact in order to arrange for a return?
Please send us an e-mail regarding your return reason and write a brief explanation about that reason and send it to info@beyza-cases.com.
Can I return a purchase made though a reseller?
Please contact to your seller for the returns and the problems.
BeyzaCases will assess a 10% restocking fee on any returned order.
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